Frequently Asked Questions

Wales Comic Con is a convention that celebrates everything great about pop culture. At Wales Comiccon, you’ll be able to meet comic book artists, film and TV stars, sports personalities and more – you can even ask them a few hard-hitting questions at our free Q&A sessions. There will also be a large variety of stalls selling a range of gifts, exclusive photo ops, gaming activities and plenty of other activities being held over the course of the weekend event.

All tickets are distributed as e-tickets which are managed by TicketWeb. These e-tickets will be emailed to you shortly after purchase. In the unlikely event that you do not receive your tickets or you can no longer access them, please contact TicketWeb via their help page or give them a call on 0333 321 9990. Please ensure you have your purchase reference to hand as they may ask for this.

Using e-tickets has enabled Wales Comic Con to maintain a low carbon footprint. Each e-ticket will have a barcode which will be scanned on entry, therefore there is no need to print your ticket.

However, we recommend that you download your tickets and store them on your device’s memory or that you take a screenshot of the barcode rather than relying on the internet at the venue to access your tickets. Also, ensuring you have battery on your smart device would be beneficial.

Although Tickets can be purchased on the door, priority will be given to those who have pre-booked tickets. This may inevitably result in queuing to purchase on the day. We therefore suggest pre-booking to reduce delays into the event.

Children under 5 do not need a ticket. If your child is aged 5-13, you can buy them a reduced price children’s ticket, provided they are accompanied by a paying adult. There is a maximum of two children per adult.

Saturday: 10am-6pm
Sunday: 10am-4pm

On both days, entry is from 10am for early bird ticket holders and 11am for general entry ticket holders.

Unfortunately the venue does not have any cloakroom facilities. However, there are a very small number of paid-for lockers in the Main Hall.

There are no cash machines inside the venue, though there is one just across the street on Mold Road and a number on the nearby Plas Coch Retail Park.

Glyndwr University is fully accessible to wheelchair users and those with mobility issues. We also offer a priority access scheme for eligible visitors with disabilities who may find queuing difficult – you can find out more and register for this scheme here.

Visitors with a special assistance pass may be entitled to a free carer’s pass. You can find out more and register for this service here.